Responsible 100 Scorecards cover a wide range of social, environmental and governance issues. Businesses and organisations of all sizes and sectors can use them to benchmark their performance and to better understand how well their responsibility policies and practices stack up. Click on one of the scorecards below to discover more.

Marketplace Ethics

This category tests a company's ethics, whatever its scale or sector. A business's fair and reasonable treatment of its clients and customers, and the general public, is essential to its profits. The business's defining quality is diminished without the trust and confidence of its clients and customers. With this understanding, there are several steps companies can take to ensure that their practices have the interests of all parties in mind.

Questions in this topic

  1. Customer complaints & redress
  2. Product & service information
  3. Unfair & deceptive practices
  4. Responsible advertising
  5. Marketing to vulnerable groups
  6. Placing advertisements responsibly